Join the quality team at QBS!
Are you looking to work for a company that values your time, appreciates your hard work, and makes a positive impact on it's customers?
Come work with QBS, Inc and experience what it's like to love your job!
Benefits for all positions include:
- Medical, Dental, and Vision insurance
- Matching 401K
- 9 Paid Holidays
- and much more!
QBS, Inc. is an equal opportunity/affirmative action employer. Applicants are considered for employment without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.
Working under the supervision of the C.F.O. and the Director of Sales, the Office Coordinator is the first point of contact for Customer Service as receptionist. The position will also back up for the Trainer Connect Specialist for phone and email inquiries as well as assist the Sales department with Marketing projects and securing locations for training.JOB DUTIES AND EXPECTATIONS
- Utilizes computerized software programs (Excel, Word, Outlook) to perform duties and responsibilities.
- Become proficient with Trainer Connect to assist customers with questions and certificates.
- Provide excellent customer service on the phone and in person at reception.
- Assist the Sales Department with mailings.
- Research locations for trainings.
- Be able to multi-task a variety of projects with the direction of Supervisors.
Date posted: 2019-07-12
- High School Diploma or GED equivalent required
- Basic computer skills and word processing.
- Some experience with spreadsheets
- Excellent Customer Service Skills
- Ability to multi-task, prioritize and work efficiently
- Ability to listen, communicate (written and verbal), excellent grammar, spelling and proof-reading skills and follow-up effectively with all staffing levels and clients
- Ability to work independently, self-starter, energetic
- Ability to perform at high levels in a fast paced ever-changing work environment
Director of Consulting
We are seeking a candidate to help grow our behavioral consulting operations nationwide. QBS Consulting provides case consultation, as well as program consultation including, but not limited to, design, implementation, training, evaluation, and ongoing management of behaviorally-based programs. Performance management and organizational behavior management consulting may also be a future offering. Settings served will include treatment centers, schools, hospitals, nursing homes, and other for profit and non-profit organizations seeking consultative services to serve a variety of populations including autism, developmental disabilities, acquired brain injury, psychiatric impairments, dementias, and others who may exhibit challenging behaviors.
- Master’s or Doctoral preparation in behavior analysis
- Board Certification in Behavior Analysis
- Extensive experience at program development, management, and evaluation of programs, staff, legal and regulatory concerns and previous program consultation experience. Familiarity with financial management, sales and marketing, organizational behavior management, and other administrative areas a plus.
Candidate based in Boston area preferred, but not required.Date posted: 2019-07-02
Currently hiring in the following locations:
- San Jose, CA
- North Attleboro, MA
- Portland, ME
- Chicago, IL
We are steadily expanding and establishing services throughout North America, training our Safety-Care™ and Quality Behavioral Competencies™ programs to educational, residential, and programmatic settings serving individuals with challenging behaviors.
The well qualified applicant is Behavior Analyst and Board Certified Behavior Analyst who will provide QBS training and consultation services to a multitude of clientele in educational, residential and treatment settings serving individuals with diagnoses varying from autism/DD to traumatic brain-injury to psychiatric disorders. The applicant will also have experience training, teaching, or otherwise presenting to audiences and enjoy travel.JOB DUTIES AND EXPECTATIONS
- Conduct and implement QBS training programs as prescribed and dictated in training manuals and other directive materials.
- Design and/or participate in the design, development, and refinement of training materials to meet the future needs of QBS clients.
- Arrange and travel to customer sites to conduct multi-day training programs in the U.S. or internationally as assigned, which will involve overnight stays and periodic weekend travel.
- Maintain 80% revenue productivity primarily through training and, secondarily, through ongoing consultation and educational activities.
- Complete and submit paperwork in a timely, accurate manner including but not limited to training records, expense reports, time sheets.
- Facilitate an increase in customers through participation in sales and marketing activities including but not limited to exhibit booth duties, in-person and web-based presentations of QBS products and services, newsletters and other publications, sales meetings with prospective customers, customer service calls, and other activities as assigned.
- Assist in the maintenance of company customer and training databases including Salesforce, Constant Contact, and other systems.
- Maintain and promote customers service and satisfaction through professional behavior, responding to and/or resolving questions, concerns, and complaints in a professional, thorough, and timely manner.
- Maintain certification as a BCBA and maintain knowledge of current literature in applied behavior analysis.
- Consulting Services would include evaluation, recommendation, training on-site of customer at determined intervals.
- Posses a minimum 3-5 years experience providing consultation and training in behavioral principles and procedures to para/professionals in one or more of the following areas: Autism/Developmental disabilities services, adolescent or adult psychiatric settings, brain injury rehabilitation, or other relevant human service area in which behavioral challenged individuals require services.
- Must be able to travel 60% or more over night in any given work week, 2-3 weeks a month.
- Proficient and Professional verbal and written communication skills
- Computer skills including Microsoft Word, Excel, Power Point, and Outlook.
Date posted: 2018-07-12
- Master’s Degree in Applied Behavior Analysis or closely related program.
- Minimum of one year, and currently active Board Certification in Behavior Analysis.